item recalls

Item Recalls: How They’e Handled at Swap.com!!

Customer safety and satisfaction is of utmost importance to everyone at, and who uses the services of, Swap.com. As an online consignment store, we want to ensure that all items that are listed are safe to all customers who may use or come in contact with them.

When buying items through consignment or receiving them as a hand-me-downs, it is very important to make sure that the items will be safe to use by everyone in the family.  Items could be recalled by a manufacturer for a number of safety issues or product defects. Unfortunately, these defects are often discovered after the product has been purchased and used by many.

How does Swap.com handle item recalls:

Even though our acceptance criteria indicates that recalled items are not to be sold on Swap.com, an item may later be recalled after it is listed. Once we are notified of a product/item recall or discover it through our own item audit, we will unprice the item from the seller’s account and notify them of the recall with information links to the recall details. At this point, sellers can request to have the item sent home– many manufacturers will repair, replace, or refund the recalled item.

Item recalls within the past 6 months:

July 1, 2016 NHTSA; Kiddy USA recalls certain World Plus combination forward facing child restraint systems because the buckle can only partially engage, while seeming to be fully in operation. This recall was originally announced in late April 2016. Units: 4,000.

June 29, 2016 CPSC; Saro Trading recalls five styles of girls’ nightgowns because the material violates federal flammability standards.  Units: 7,800.  

June 28, 2016 CPSC; IKEA recalls bedroom dressers, including the Malm, because the furniture fails to comply with the voluntary industry standard and can tip-over causing serious injury to a child. There are reports of three children who have died from a tip-over. Previously, Ikea and the CPSC agreed to a “repair program” for the furniture. (See article) Units: 29 million (In addition, 6.6 million were sold in Canada).

June 22, 2016 CPSC; Ecovent recalls room sensors which measure room temperature, humidity and barometric pressure because the cover can come off during normal use exposing high voltage components, posing an electric shock hazard. Units: 600.

June 21, 2016 CPSC; Mayborn USA recalls Tommee Tippee Electric Bottle and Food Warmers because it can overheat and cause a fire hazard Units: 255,000.

June 21, 2016 CPSC; The Land of Nod recalls Octopus rattles, “Octo-rattles,” because the tentacles of the rattle can detach and allow the disks which create noise to be accessible to a toddler, posing a choking hazard Units: 550.

June 10, 2016 CPSC; Auldey Toys recalls Sky Rover toys because the USB charging cords sold with the toy can overheat, posing fire and burn hazards to users. Units: 325,000.

June 9, 2016 CPSC; Far East Brokers recalls Leisure Ways children’s camp chairs, moon chairs and swings because of a violation of the federal lead paint standard. Units: 6,000.

June 10, 2016 CPSC; Auldey Toys recalls Sky Rover toys because the USB charging cords sold with the toy can overheat, posing fire and burn hazards to users. Units: 325,000.

June 1, 2016 CPSC; Traxxas recalls X-Maxx Monster trucks and electronic speed controls because the speed control can fail and short circuit, which poses a fire hazard. Units: 4,900 (Also in Canada).  

June 2, 2016 CPSC; LaRose Industries recalls Cra-Z-Jewelz Ultimate Gem Machine because the “Slider Bracelet” in the jewelry-making kit contains high levels of lead. Units: 175,000.

May 27, 2016 NHTSA; Mayborn USA is recalling Tommee Tippee Sippee Spill-Proof Cups USA because of the risk of mold exposure when it remains wet or moist. The CPSC advises that mold ingestion poses a risk of gastrointestinal symptoms and infections in consumers with compromised immune systems. 3.1 million are in the U.S. marketplace and 227,000 in Canada. Mayborn USA has received 3,066 reports of mold in the removable, one-piece, opaque valve of the Sippee cups, including 68 reports of children experiencing diarrhea, vomiting, or other symptoms associated with drinking from a cup with mold in the valve.

May 13, 2016 NHTSA; Graco Children’s Products Inc. (Graco) is recalling Graco TurboBooster booster seats manufactured between December 22, 2015, and April 5, 2016. The booster seats have been missing the instructions for safe booster seat installation. The information helps parents insure that the seats are securely belted to the vehicle at all times, even if the seat is unoccupied. If you own a Graco booster seat it is important for you to determine if it was recalled and is installed correctly. Parents can consult a child passenger safety technician to make sure your child’s car seat is installed correctly. You can search for an inspection station by zip code at Parent Central of the National Highway Traffic Safety Administration, and find more information on Safe Kids’ website.

May 12, 2016 CPSC; Hobby Lobby is voluntarily recalling its infant rattles because the seams of the rattle can separate, exposing the fiber stuffing and bell rattle, which kids can swallow, posing a choking hazard. Units: Approximately 14,400.

May 12, 2016 CPSC; Hobby Lobby is voluntarily recalling its infant pacifier holders because parts of the pacifier can detach, which kids can swallow, posing a choking hazard. Units: Approximately 12,900.

May 10, 2016 CPSC; Bednest is voluntarily recalling its Bedside infant sleepers because the sleepers fail to meet mandatory federal requirements for these products, posing a fall hazard to infants. Units: Approximately 500.

May 5, 2016 CPSC; Munchkin is voluntarily recalling its LatchTM lightweight pacifiers and clips because the clip cover can detach from the pacifier, posing a choking hazard to young children. Units: Approximately 180,000.

April 5, 2016 CPSC; Givenchy is voluntarily recalling its men’s silk T-shirts because the T-shirts fail to meet the federal flammability standards for wearing apparel, posing a burn hazard to consumers. Units: Approximately 60.

April 4, 2016 CPSC; Eleanor Rose is voluntarily recalling its children’s loungewear because the loungewear fails to meet federal flammability standards for children’s sleepwear, posing a burn hazard to children. Units: Approximately 5,900.

April 13, 2016 CPSC; Rollerblade USA is voluntarily recalling its rollerblade inline skating helmets because the helmet’s plastic shell can crack where the straps attach, causing the helmet to shift and move on the wearer’s head, posing a head injury hazard to the user in the event of a fall. Units: Approximately 500.

April 6, 2016 CPSC; GBG Accessories Group is voluntarily recalling its Ivanka Trump scarves because they fail to meet the federal flammability standards for clothing textiles, posing a burn hazard to consumers. Units: Approximately 20,000.

April 21, 2016 CPSC; SouvNear is voluntarily recalling its women’s scarves because the scarves do not meet the federal flammability standard for clothing textiles, posing a burn hazard to the consumer. Units: Approximately 650.

April 19, 2016 CPSC; Flying Tiger Copenhagen is voluntarily recalling its wooden toy blocks and giraffes because parts of the wooden toys can detach as small pieces, posing a choking hazard to young children. Units: Approximately 1,000.

April 15, 2015 CPSC; Miniland Educational is voluntarily recalling its Moogy plush toy because the button on the toy’s left pocket can detach, posing a choking hazard to young children. Units: Approximately 2,100 in the U.S. and Canada.

April 14, 2016 CPSC; Fisher-Price is voluntarily recalling its infant Cradle n’ Swings because if the seat peg is not fully engaged the seat can fall unexpectedly, posing a risk of injury to the child. Units: Approximately 34,000.

April 7, 2016 CPSC; Rainbow Play Systems has reannounced its voluntarily recall of its plastic trapeze rings because the rings can unexpectedly crack or break during use, posing a fall hazard to children. Units: Approximately 133,000 in the U.S., Canada, and Mexico.

April 7, 2016 CPSC; IKEA is voluntarily recalling its children’s LATTJO bat cape costumes because the fabric hook and loop fastener at the neck of the bat cape can fail to detach readily during use, posing a strangulation hazard to children. Units: Approximately 11,750 in the U.S. and Canada.

March 31, 2016 CPSC; Grosfillex is voluntarily recalling its Havana side chairs and armless barstools because the backrest can crack and detach, posing a fall hazard to the user. Units: Approximately 92,000.

March 31, 2016 CPSC; CE North America is expanding its voluntary recall of KUL fan heaters because they can overheat, posing a fire hazard. Units: 8,500, an additional 28,000 were recalled in February 2016.

March 31, 2016 CPSC; Manhattan Toy is voluntarily recalling its Loop tabletop toys, designed for toddlers, because the round plastic beads can break, posing a choking hazard. Units: Approximately 2,548 in the U.S. and Canada.

March 30, 2016 CPSC; Toshiba is voluntarily recalling its laptop computer battery packs because the lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. These batteries are similar to batteries in hoverboards, which have been receiving a great deal of attention because of fires caused by their batteries. Units: Approximately 101,000 in the U.S. and Canada.

March 30, 2016 CPSC; Black Diamond is voluntarily recalling its carabiners, coupling links used for rock and mountain climbing, because it can unexpectedly open and allow the rope to become detached, posing a risk of injury or death to climbers from a fall. Units: Approximately, 1.24 million in the U.S. and Canada.

March 28, 2016 CPSC; Fiskars is voluntarily recalling its 32-inch bypass lopper shears (scissors used for gardening), because the lopper handles can break when attempting to cut branches, posing a risk of serious injury and laceration. Units: Approximately 288,000 in the U.S. and Canada.

February 4, 2016 CPSC; Dollar General is voluntarily recalling its construction truck toy vehicles because the toy truck’s remote control can short circuit causing it to overheat, posing fire and burn hazards. Units: 27,000.

February 4, 2016 CPSC; Wedgwood is voluntarily recalling its Peter Rabbit decorative baby rattles because the balls inside each side of the decorative rattles can be released, posing a choking hazard to young children. Units: 694 in the U.S. and Canada.

February 4, 2016 CPSC; KHS America is voluntarily recalling its Monkey Glockenspiel children’s musical instrument because note bars may contain excessive levels of lead in the paint, posing adverse health effects if the paint is scraped off and ingested. Units: 150.

February 18, 2016 CPSC; Boa is voluntarily recalling its snowboard boots with Boa secondary reels because it can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and pose a fall hazard. Units: 37,500 in the U.S. and Canada.

February 18, 2016 CPSC; J. Crew is voluntarily recalling its girls’ Crew cut puffer coats because the buttons on the front of the coat can detach, posing a choking hazard to young children. Units: 16,463 in the U.S. and Canada.

February 18, 2016 NHTSA; NHTSA announced that Evenflo Company, Inc. is voluntarily recalling their Transition 3-in-1 Combination Booster Seats because a child can loosen the seat’s harness while in the car seat, which could lead to an increased risk of injury in the event of a crash. If you have registered your Evenflo car seat, the company will notify you of this recall and send you a free remedy kit that includes a newly-designed seat pad and CFA assembly. Owners may contact Evenflo at: www.transitions.evenflo.com or 1-800-233-5921. Units: More than 56,000.

Where can I find information on item recalls:

Commonly found recalls apply to food items, furniture, and electronic devices, all including those that babies and children may come in with. Information about recalls can be found on store and manufacturer websites and government websites such as http://www.recalls.gov/search.html

For a full list of product recalls and lots of good safety tips, please visit:

https://www.safekids.org/product-recalls

Jesse

Jesse Gonzalez is the merchandising and style expert at Swap.com, creating a world of ‘once loved’ items to not be discarded, but re-introduced with fashion trends and flexibility.

2 thoughts on “Item Recalls: How They’e Handled at Swap.com!!

  1. Could you please bring back your static update on processing seller’s boxes from last year? You said you closed down new intake labels for three months, almost two months ago, and are somehow two additional weeks behind on top of the 60 day delay you mention. It is a pain calling, face booking or emailing to get an update. Just keep us in the loop, please!

    1. Hi Alexandra,

      I can most certainly ask our marketing team to add the update on processing boxes. Thank you for your feedback!

      Have a great day!
      Jesse

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