item recalls

Item Recalls: How They’re Handled at Swap.com!!

Customer safety and satisfaction is of utmost importance to everyone at, and who uses the services of, Swap.com. As an online consignment store, we want to ensure that all items that are listed are safe to all customers who may use or come in contact with them.

When buying items through consignment or receiving them as a hand-me-downs, it is very important to make sure that the items will be safe to use by everyone in the family.  Items could be recalled by a manufacturer for a number of safety issues or product defects. Unfortunately, these defects are often discovered after the product has been purchased and used by many.

How does Swap.com handle item recalls:

Even though our acceptance criteria indicates that recalled items are not to be sold on Swap.com, an item may later be recalled after it is listed. Once we are notified of a product/item recall or discover it through our own item audit, we will unprice the item from the seller’s account and notify them of the recall with information links to the recall details. At this point, sellers can request to have the item sent home– many manufacturers will repair, replace, or refund the recalled item.

Item recalls within the past 6 months:

April 5, 2016 CPSC; Givenchy is voluntarily recalling its men’s silk T-shirts because the T-shirts fail to meet the federal flammability standards for wearing apparel, posing a burn hazard to consumers. Units: Approximately 60.

April 4, 2016 CPSC; Eleanor Rose is voluntarily recalling its children’s loungewear because the loungewear fails to meet federal flammability standards for children’s sleepwear, posing a burn hazard to children. Units: Approximately 5,900.

April 13, 2016 CPSC; Rollerblade USA is voluntarily recalling its rollerblade inline skating helmets because the helmet’s plastic shell can crack where the straps attach, causing the helmet to shift and move on the wearer’s head, posing a head injury hazard to the user in the event of a fall. Units: Approximately 500.

April 6, 2016 CPSC; GBG Accessories Group is voluntarily recalling its Ivanka Trump scarves because they fail to meet the federal flammability standards for clothing textiles, posing a burn hazard to consumers. Units: Approximately 20,000.

April 21, 2016 CPSC; SouvNear is voluntarily recalling its women’s scarves because the scarves do not meet the federal flammability standard for clothing textiles, posing a burn hazard to the consumer. Units: Approximately 650.

April 19, 2016 CPSC; Flying Tiger Copenhagen is voluntarily recalling its wooden toy blocks and giraffes because parts of the wooden toys can detach as small pieces, posing a choking hazard to young children. Units: Approximately 1,000.

April 15, 2015 CPSC; Miniland Educational is voluntarily recalling its Moogy plush toy because the button on the toy’s left pocket can detach, posing a choking hazard to young children. Units: Approximately 2,100 in the U.S. and Canada.

April 14, 2016 CPSC; Fisher-Price is voluntarily recalling its infant Cradle n’ Swings because if the seat peg is not fully engaged the seat can fall unexpectedly, posing a risk of injury to the child. Units: Approximately 34,000.

April 7, 2016 CPSC; Rainbow Play Systems has reannounced its voluntarily recall of its plastic trapeze rings because the rings can unexpectedly crack or break during use, posing a fall hazard to children. Units: Approximately 133,000 in the U.S., Canada, and Mexico.

April 7, 2016 CPSC; IKEA is voluntarily recalling its children’s LATTJO bat cape costumes because the fabric hook and loop fastener at the neck of the bat cape can fail to detach readily during use, posing a strangulation hazard to children. Units: Approximately 11,750 in the U.S. and Canada.

March 31, 2016 CPSC; Grosfillex is voluntarily recalling its Havana side chairs and armless barstools because the backrest can crack and detach, posing a fall hazard to the user. Units: Approximately 92,000.

March 31, 2016 CPSC; CE North America is expanding its voluntary recall of KUL fan heaters because they can overheat, posing a fire hazard. Units: 8,500, an additional 28,000 were recalled in February 2016.

March 31, 2016 CPSC; Manhattan Toy is voluntarily recalling its Loop tabletop toys, designed for toddlers, because the round plastic beads can break, posing a choking hazard. Units: Approximately 2,548 in the U.S. and Canada.

March 30, 2016 CPSC; Toshiba is voluntarily recalling its laptop computer battery packs because the lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. These batteries are similar to batteries in hoverboards, which have been receiving a great deal of attention because of fires caused by their batteries. Units: Approximately 101,000 in the U.S. and Canada.

March 30, 2016 CPSC; Black Diamond is voluntarily recalling its carabiners, coupling links used for rock and mountain climbing, because it can unexpectedly open and allow the rope to become detached, posing a risk of injury or death to climbers from a fall. Units: Approximately, 1.24 million in the U.S. and Canada.

March 28, 2016 CPSC; Fiskars is voluntarily recalling its 32-inch bypass lopper shears (scissors used for gardening), because the lopper handles can break when attempting to cut branches, posing a risk of serious injury and laceration. Units: Approximately 288,000 in the U.S. and Canada.

February 4, 2016 CPSC; Dollar General is voluntarily recalling its construction truck toy vehicles because the toy truck’s remote control can short circuit causing it to overheat, posing fire and burn hazards. Units: 27,000.

February 4, 2016 CPSC; Wedgwood is voluntarily recalling its Peter Rabbit decorative baby rattles because the balls inside each side of the decorative rattles can be released, posing a choking hazard to young children. Units: 694 in the U.S. and Canada.

February 4, 2016 CPSC; KHS America is voluntarily recalling its Monkey Glockenspiel children’s musical instrument because note bars may contain excessive levels of lead in the paint, posing adverse health effects if the paint is scraped off and ingested. Units: 150.

February 18, 2016 CPSC; Boa is voluntarily recalling its snowboard boots with Boa secondary reels because it can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and pose a fall hazard. Units: 37,500 in the U.S. and Canada.

February 18, 2016 CPSC; J. Crew is voluntarily recalling its girls’ Crew cut puffer coats because the buttons on the front of the coat can detach, posing a choking hazard to young children. Units: 16,463 in the U.S. and Canada.

February 18, 2016 NHTSA; NHTSA announced that Evenflo Company, Inc. is voluntarily recalling their Transition 3-in-1 Combination Booster Seats because a child can loosen the seat’s harness while in the car seat, which could lead to an increased risk of injury in the event of a crash. If you have registered your Evenflo car seat, the company will notify you of this recall and send you a free remedy kit that includes a newly-designed seat pad and CFA assembly. Owners may contact Evenflo at: www.transitions.evenflo.com or 1-800-233-5921. Units: More than 56,000.

January 7, 2016 CPSC: Zulily is voluntarily recalling children’s pajamas because the pajamas do not meet the federal flammability standards for children’s sleepwear, posing a risk of burn injuries. Units: 450

January 28, 2016 CPSC: I Play is voluntarily recalling its Green Sprouts glass food storage cubes because the glass containers can break unexpectedly, posing a risk of injury. Units: 68,300 in the U.S. and Canada.

January 19, 2016 CPSC: Walt Disney Parks and Resorts is voluntarily recalling its Darth Vader and Disneyland 60th Anniversary infant bodysuits because the snaps/button closures on the bodysuits can detach, posing a choking hazard to young children. Units: 10,000.

December 17, 2015 CPSC: Ace Bayou is voluntarily recalling its bean bag chairs because zippers on the chairs can be opened by children who can then crawl inside, get trapped and suffocate or choke on the chair’s foam beads. This recall was originally announced in August, 2014 and is now being reannounced due to a low rate of consumer response. Units: 2.2 million.

November 10, 2015 CPSC: Belle Investment is voluntarily recalling its Boys’ Jackets because the drawstrings on the hood and bottom of the jacket pose a strangulation and entrapment hazard to children. Units: 40

November 10, 2015 CPSC: Ignite is voluntarily recalling its Bueno by Contigo Kids Straw Tumblers (drinking cups) because when a child chews on the straw, pieces may break off and pose a risk of ingestion and aspiration on the plastic pieces. Units: 130,000

Where can I find information on item recalls:

Commonly found recalls apply to food items, furniture, and electronic devices, all including those that babies and children may come in with. Information about recalls can be found on store and manufacturer websites and government websites such as

http://www.recalls.gov/search.html

For a full list of product recalls and lots of good safety tips, please visit:

https://www.safekids.org/product-recalls

 

 

Jesse

Jesse Gonzalez is the merchandising and style expert at Swap.com, creating a world of ‘once loved’ items to not be discarded, but re-introduced with fashion trends and flexibility.

2 thoughts on “Item Recalls: How They’re Handled at Swap.com!!

  1. How do I leave feedback? I bought and clothes had to be thrown away, I could not get the cigarette smoke smell out or the cat hair. I want them to quit harassing me with ads. When I told them they neaver replied. If real people could leave feedback they would have a zero rating. Guess the Better Business office needs notified. Someone help.

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