item recalls

Item Recalls: How They’re Handled at Swap.com!!

Customer safety and satisfaction is of utmost importance to everyone at, and who uses the services of, Swap.com. As an online consignment store, we want to ensure that all items that are listed are safe to all customers who may use or come in contact with them.

When buying items through consignment or receiving them as a hand-me-downs, it is very important to make sure that the items will be safe to use by everyone in the family.  Items could be recalled by a manufacturer for a number of safety issues or product defects. Unfortunately, these defects are often discovered after the product has been purchased and used by many.

How does Swap.com handle item recalls:

Even though our acceptance criteria indicates that recalled items are not to be sold on Swap.com, an item may later be recalled after it is listed. Once we are notified of a product/item recall or discover it through our own item audit, we will unprice the item from the seller’s account and notify them of the recall with information links to the recall details. At this point, sellers can request to have the item sent home– many manufacturers will repair, replace, or refund the recalled item.

Item recalls within the past 6 months:

  • February 4, 2016 CPSC; Dollar General is voluntarily recalling its construction truck toy vehicles because the toy truck’s remote control can short circuit causing it to overheat, posing fire and burn hazards. Units: 27,000.
  • February 4, 2016 CPSC; Wedgwood is voluntarily recalling its Peter Rabbit decorative baby rattles because the balls inside each side of the decorative rattles can be released, posing a choking hazard to young children. Units: 694 in the U.S. and Canada.
  • February 4, 2016 CPSC; KHS America is voluntarily recalling its Monkey Glockenspiel children’s musical instrument because note bars may contain excessive levels of lead in the paint, posing adverse health effects if the paint is scraped off and ingested. Units: 150.
  • February 18, 2016 CPSC; Boa is voluntarily recalling its snowboard boots with Boa secondary reels because it can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and pose a fall hazard. Units: 37,500 in the U.S. and Canada.
  • February 18, 2016 CPSC; J. Crew is voluntarily recalling its girls’ Crew cut puffer coats because the buttons on the front of the coat can detach, posing a choking hazard to young children. Units: 16,463 in the U.S. and Canada.
  • February 18, 2016 NHTSA; NHTSA announced that Evenflo Company, Inc. is voluntarily recalling their Transition 3-in-1 Combination Booster Seats because a child can loosen the seat’s harness while in the car seat, which could lead to an increased risk of injury in the event of a crash. If you have registered your Evenflo car seat, the company will notify you of this recall and send you a free remedy kit that includes a newly-designed seat pad and CFA assembly. Owners may contact Evenflo at: www.transitions.evenflo.com or 1-800-233-5921. Units: More than 56,000.
  • January 7, 2016 CPSC:  Zulily is voluntarily recalling children’s pajamas because the pajamas do not meet the federal flammability standards for children’s sleepwear, posing a risk of burn injuries. Units: 450
  • January 28, 2016 CPSC: I Play is voluntarily recalling its Green Sprouts glass food storage cubes because the glass containers can break unexpectedly, posing a risk of injury. Units: 68,300 in the U.S. and Canada.
  • January 19, 2016 CPSC: Walt Disney Parks and Resorts is voluntarily recalling its Darth Vader and Disneyland 60th Anniversary infant bodysuits because the snaps/button closures on the bodysuits can detach, posing a choking hazard to young children. Units: 10,000.
  • December 17, 2015 CPSC: Ace Bayou is voluntarily recalling its bean bag chairs because zippers on the chairs can be opened by children who can then crawl inside, get trapped and suffocate or choke on the chair’s foam beads. This recall was originally announced in August, 2014 and is now being re-announced due to a low rate of consumer response. Units: 2.2 million.
  • November 10, 2015 CPSC: Belle Investment is voluntarily recalling its Boys’ Jackets because the drawstrings on the hood and bottom of the jacket pose a strangulation and entrapment hazard to children. Units: 40
  • November 10, 2015 CPSC: Ignite is voluntarily recalling its Bueno by Contigo Kids Straw Tumblers (drinking cups) because when a child chews on the straw, pieces may break off and pose a risk of ingestion and aspiration on the plastic pieces. Units: 130,000
  • October 8, 2015 CSPC; Safety 1st is voluntarily recalling its Décor Wood Highchair because the child can remove the high chair tray thus posing a fall hazard. Units: 35,000
  • October 7, 2015 CSPC; BRP is voluntarily recalling its Youth Model Can-Am all-terrain vehicles because the fuel filter can break and leak thus posing a fire hazard. Units: 240
  • October 20, 2015 CSPC; Golden Horse is voluntarily recalling its children’s denim pants because the zipper can detach and pose a choking hazard to young children. Units: 8,300.
  • October 28, 2015 CSPC; Pottery Barn Kids is voluntarily recalling Avengers and Darth Vader Water Bottles because they contain lead paint. Units: 15,630 in the U.S. and Canada.
  • October 22, 2015 CSPC; Build-A-Bear is voluntarily recalling its Starbrights Dragon stuffed animals because the satin seam of the dragon can open and expose the stuffing. The stuffing may pose a choking hazard to young children. Units: 33,700 in the U.S. and Canada   
  • October 27, 2015 CSPC; LaRose Industries is voluntarily recalling its Peanuts Flying Ace Ride-On Toys, sold exclusively at Target, because the toy’s blue hubcap can detach and pose a choking hazard to young children. Units: 11,000              
  • October 29, 2015 CSPC; Maeli Rose is voluntarily recalling its girls’ hoodies because the drawstrings can become entangled or caught on playgrounds, hand rails, doors or other objects posing a strangulation hazard. Units: 1,200.
  • October 1, 2015 CSPC; Bexco is expanding its voluntary recall of DaVinci Cribs because the metal bracket connecting the mattress support to the crib can break and possibly create a gap.  Babies can become entrapped in the crib thus posing a fall and laceration hazard from the metal brackets. Units: 6,000, total amount involved in recall: 17,613 in the U.S. and Canada

Where can I find information on item recalls:

Commonly found recalls apply to food items, furniture, and electronic devices, all including those that babies and children may come in with. Information about recalls can be found on store and manufacturer websites and government websites such as http://www.recalls.gov/search.html

For a full list of product recalls and lots of good safety tips, please visit:

https://www.safekids.org/product-recalls

Jesse

Jesse Gonzalez is the merchandising and style expert at Swap.com, creating a world of ‘once loved’ items to not be discarded, but re-introduced with fashion trends and flexibility.

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