Inbound Processing Time

Inbound Processing Time Update

Matt here from the Swap.com Customer Experience Team. First, I would like to thank our customers for all the support and love you’ve shown Swap.com over the past two years. Whether you joined yesterday, last week, are an original Swapper, or have yet to join (Gasp!), we appreciate you and it’s been a pleasure interacting with many of you on a daily basis.
I wanted to take a moment to inform everyone about our updated inbound processing time.

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April 17 Google Hangout

Join us for a Live Google Hangout

You’re invited: Join us for our Google+ Hangout with Lauren Zemaitis and Jesse Gonzalez from Swap.com! We’re chatting live about trading in your closet to build your spring wardrobe with Consignment Shopping! RSVP now and tune in on Friday, April 17th, at 12 p.m. PST!

Start asking your questions now using the form below or on our Google+ page (or on Twitter with hashtag #AskSwap) for a chance to win one of three $25 Swap.com Gift Cards.

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Swap.com is Google Trusted

Swap.com awarded Google Trusted Store Certification

Since Swap.com’s inception, we have been focused on delivering the best platform, shopping experience and customer service in the consignment industry. We know that we have the best technology out there, and that we provide great value to our customers, we’ve now taken steps to hold ourselves publicly accountable for the service we provide to our customers.

Google Trusted StoresOn March 19th, Swap.com was selected to join the Google Trusted Stores program. The Google Trusted Store badge is awarded only to e-commerce sites that demonstrate a track record of on-time shipping, superb customer service, and an excellent shopping experience overall.

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